Take your Market Research to a Higher Level by Partnering with a Nationwide Recruiting Firm
Market researchers routinely mention
that one of their biggest challenges is finding quality participants.
There is no shortage of professionally embarrassing stories that
researchers can share about inappropriate and unqualified research
participants. It makes one wonder if there are fundamental flaws in the
way market research recruitment is conducted. There is no simple yes or
no answer to this question, but we can provide insight as to why this
issue persists.
One reason we know that researchers are frustrated by some of the participants who show up (or don’t
show up--a whole other issue) to participate in market research
studies, is that many of these researchers have contacted us to manage
recruitment for them, once they realize how challenging and time
intensive recruiting can be. Without a dedicated team focused on
recruiting, nationwide qualitative research firms know that outsourcing recruitment to a qualified, participant recruitment agency saves time, money, and headache!
Simply outsourcing recruitment to a nationwide recruitment agency
isn’t a panacea for avoiding poor quality recruits. Before partnering
with a market research recruiting firm, it’s important to understand how
they go about finding participants. If the firm relies solely on an
internal database, you might consider other firms. As market research
studies become more niche and require very specific types of
participants, you’ll want a recruiting firm that is experienced in
various modes of outreach when soliciting participants.
Another
reason to use a nationwide recruitment agency is they can better filter
out “professional participants”. At first glance, this may not seem
like a bad thing, but ask any qualitative research consultant, and they
will tell you that you get very biased responses from “professional
participants”. Such participants are savvy enough to know how to answer
questions in ways they think the researcher wants to hear.
Beyond
finding qualified, and/or hard to reach participants for studies,
working with recruiting firms provides additional value by managing the
recruits and handling incentive payments. Finding eligible participants
is just one facet of market research recruitment.
Recruiting
during the COVID-19 pandemic poses additional challenges. While it may
seem that finding participants would be easier now, since more people
are not working, or are working from home, it will require more scrutiny
and strong screeners to filter out those who want to participate in
market research studies to make some extra money. Making extra money by
participating in paid medical surveys
isn’t a conflict, nor a bad thing, but people may feel a bit more
desperate to make extra money however they can, and may try and get
selected for studies that they aren’t qualified for. Experienced
recruiters will have the tools to filter out these respondents and
ultimately provide the researcher with a group of vetted participants.
Original Reference: https://bit.ly/3dbFTZK